Searching
around for a web hosting company? Here's what to keep in mind
The
current count of web hosts yields just over a gazillion companies claiming
to be number 1, offering the very best in what hosting can offer with prices
that simply cannot be beat. Needless to say, it can take a trained eye
this day and age to see through their gimmicks and get right down to whether
this company has what you want. If you're confused about what to choose,
read on.
Before
even beginning your search, analyze what your needs are. What features
would you like your site to have? What Internet programming languages do
you anticipate using? Be sure to take under consideration any feedback
form features, database connectivity or any other site virtue that is simply
too advanced for pure HTML. Would you like e-mail addresses? Do you have
a domain name? How much traffic do you expect to receive? All these questions
and more help in the final decision for that one glorious hosting company.
In
the midst of your search, you'll probably run across hosting services that
offer 'unlimited bandwidth'. This is simply not true. The term 'bandwidth'
refers to the amount of information that is past between the hosting servers
and the end user. Most hosting companies are connected to high-speed Internet
backbones (UUNET, Sprint, AT&T, etc) which charge the hosting company
based on their monthly bandwidth from customers. Needless to say, if you
rack up upwards of 25Gigs of bandwidth a month, that lacks financial prosperity
for your hosting company. Be sure to read the terms of service very carefully
with each hosting company that you are considering, especially if they
advertise 'free' or 'unlimited' site features.
A hosting
company's support services often goes untested, especially with beginners
in the site design and hosting world. A skilled and prompt support staff
should be one of the most important decision breakers in your mind. If
you run into trouble getting a perl script to work, or perhaps your database
permissions are not setup correctly on the hosting company's side. You
want those problems corrected, and fast. One way to test a service's support
staff is to simply send them an e-mail and see how long it takes for a
response to be sent. Try to send an inquiry to support and sales and any
other department you deem necessary. Ask support if they offer a web language
that you like, or ask the sales department if they charge your credit card
or hire another company to do it for them. If you receive a response the
same day, you can probably rest assured you will receive timely help with
any inquiries you have. They should not take more than one complete day
to get back to you.
Perform
research away from the company's web site. Ask questions through e-mail
lists and other mediums to try and get some feedback. If the company lists
a testimonials section, look into contacting the authors of the testimonials
and start asking questions. The more comments you have, the better understanding
you'll have on how that hosting service treats its customers.
Pay
attention to how long they have been online. A well-established hosting
company of many years will most likely yield the greatest chances of customer
successes. Click on the about page if they have one and read it all; after
all, you may very well be giving this company your credit card number.
Now,
let's get down to the nitty gritty: Does the service offer what you want?
Although you may expect your site to remain fairly small, allow yourself
some room to grow, represented in megabytes (Mbs). If you're using 5Mbs,
look for 10. If you're using 20Mbs, look for 30 or 40. If you are a photographer
and want to use your site as a portfolio, you better opt for a more powerful
account with more space and bandwidth, as images take more of both. Depending
on how many images you have and how popular your site is, look for at least
50Mbs of space and 5Gigs of bandwidth. However, a regular, average size
site with mostly html pages should be fine with 15 or 20Mbs and 1 or 2gigs
of bandwidth and paying no more than $15 a month, depending on other features.
If
you have purchased your own domain name, be sure the hosting company supports
them (most do), and be sure they give you at least 1 e-mail address (you@yourdomain.com).
A lot of companies offer 10 or more custom pop e-mail accounts with unlimited
forwarding address at little or no additional cost, which is a nice feature.
Let's
look at a few features and offerings you might find with a Windows and
Linux based hosting services.
Linux
-
Cheaper
than Windows in general
-
Should
offer PHP and MySQL (at least and PHP)
-
May offer
telnet accounts at little or no additional cost
Since
the Linux operating system and all Linux based languages and databases
are free to install and offer for the hosting company, prices are usually
lower than Windows. Perl should be supported with sendmail support for
any formmail scripts. SSI is nice, along with .htaccess. Linux is the choice
of most budget web designers and is also much more secure than Windows.
In general, more configuration options and advanced customizations are
available with Linux based hosting services.
Windows
-
Usually
more expensive than Linux
-
Should
support ASP
-
Could
support Cold Fusion, Access, SQL Server at an additional cost
Windows
based servers are flat out expensive for the hosting company to purchase,
so prices are usually a bit higher. Cold Fusion is fairly expensive and
is purchased through Allaire, now merged with Macromedia. SQL Server is
also purchased for a high price through Microsoft, while Access is almost
free. Any important database work should be done through SQL Server. If
you want the extra features through a Windows host, be prepared to pay
extra. In case you are wondering, Stevesdomain.net rests on Linux based
web servers.
The
decision rests in your hands. If you are completely new to the design world
and know next to nothing about hosting options and features, you may find
a Linux based hosting service more to your liking, and for a lower price.
If you are using Microsoft Access databases for the web, a Windows based
hosting service with Access support would be required for you. Take your
time when looking for a hosting company. Test their support services, gather
comments from others and weigh your requirements to the company's features
and offerings. Remember to leave yourself some room to grow and expand.
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